CLICK HERE TO BOOK YOUR POOL OPENING AND CLOSING SERVICES FOR 2025

What’s included in a standard opening package?

  • Take off pool cover and store
  • Add Chlorine and Algaecide
  • Remove all Plugs from pool and system
  • Turn on filter system and ensure proper operations
  • Install ladders / handrails
  • Lower all pool anchors
  • Any repairs that are needed beyond a reasonable scope will be quoted and scheduled for a later date.

What is included in a standard closing package?

  • Raise all pool anchors
  • Install Safety Cover
  • Blow out all water from pool lines / pump
  • Plug all lines
  • Add Antifreeze to all lines
  • Add Chlorine and Algaecide
  • Add Gizmo to skimmers
  • Any missing plugs / Gizmos will be provided at no additional cost. Mid State may replace damaged plugs / Gizmos at no additional cost. Certain fittings that may be damaged due to normal wear and tear and in some circumstances will be unable to be removed such as certain types of jets if the delicate tabs are broken.

What is included in a standard Pool Opening & Closing combo package?

  • The opening and closing combo package offers all the same as an opening and closing, but offers it at a discounted rate if both the opening and closing are scheduled during the same calendar year, and are paid for prior to the pool’s opening

Testimonial

I am extremely satisfied with Mid State Pool Liners and especially grateful to Will Hull for his professional assistance. I have a vinyl pool lining which Mid State had replaced several years ago. Recently there developed an unsightly green/brown stain over the entire liner that made the pool rather unsightly. I contacted Mid State and was put in touch with Will. By means of pictures and analysis of the chemical tests, without directly visualizing the pool, Will readily diagnosed the problem. With multiple phone calls and emails, he patiently guided me through the complex steps I needed to perform in order to correct the problem. Right now the stain is completely gone, and my pool is again a crystal clear blue. Needless to say, I’m quite pleased.

R.H.

What is defined as a standard pool?

  • A standard pool is defined as 20 x 40 or smaller with a mesh safety cover (or solid cover with a mesh strip) with no special features (rock walls, waterfalls, slides, spas, floor returns, turbojets, scallop jets, aqua genies, deck jets or sprayers, etc.).

When is payment due for pool opening & closing services?

  • Payment for opening / closing is due fourteen days prior to the date of your service. Customers paying with cash or check must drop off or mail  it to our office and be received no later than fourteen days prior to your service date.

What is the cancellation policy for Pool Opening & Closing services?

  • Any cancellations requested less than 7 days prior to your date may be subject to cancellation fees. Cancellations can be done via email by reaching out to will@midstatepoolliners.com, sending a letter to our address at 323 Old Bridge Turnpike, East Brunswick, NJ, 08816, or by calling our office during normal business hours at 732-390-8080. All written requests must include your full name, full address, date of service, type of service, and reason for cancellation.

What can I do to be prepared for my Opening?

  • Make sure that power to the equipment is on and accessible
  • Pool Cover must be easily accessible, Service Technicians will not move personal belongings to retrieve Cover.
  • Ladders and Railings must be easily accessible
  • Mid State does not guarantee that all anchors will be able to be lowered at time of opening. Any Repairs that cannot be done at time of opening will have to be done at a later date. Please reach out to the office for further details.
  • Make sure that any Pets are secured inside the home
  • Please make sure any landscaping (dirt, grass, mulch, shrubbery, etc.) that would impede the raising of the pool anchors are neatly trimmed
  • Midstate will not install diving boards
  • If Service members feel uncomfortable / endangered at any time, they may delay service until a later date. These may include: Bee hives, unmonitored pets, poison ivy, etc
  • If homeowner impedes the Service Team’s ability to complete their job, they may reschedule for a later date

What can I do to be prepared for my Pool Closing?

  • Pool cover must be out by pool or easily accessible
  • Pool water level for a liner pool must not be higher than halfway up the skimmer, on a concrete pool, the water level must be lowered sixteen to eighteen inches, or a few inches below the wall return / jet
  • If the pool cover has missing or damaged anchors / springs, we can reschedule a service appointment to make repairs as needed. Mid State does not guarantee that all anchors will be able to be raised. These repairs will not be made at the time of the closing and will be done at a later date. Please reach out to the office for further details.
  • Some ladders with aluminum anchors may not be removable. Mid State will not damage your ladder in an attempt to remove it, and these ladders / rails will be left in place. Contact the office if you wish to discuss next steps
  • If homeowner impedes the Service Team’s ability to complete their job, they may reschedule for a later date
  • Some pools have rock walls or other features that make reaching pool return fittings not possible from the pool deck. In these cases entering the water is required. Service Team members reserve the right to not get in the water if they feel it may be too cold. If this is the case for your pool, schedule the job during warm weather or keep the pool heated.
  • Make sure that all vacuums, pool toys, and other debris have been removed from the pool
  • Make sure that any Pets are secured inside the home
  • Please make sure any landscaping (dirt, grass, mulch, shrubbery, etc.) that would impede the lowering of the pool anchors are neatly trimmed
  • Midstate pool liners will not remove diving boards or other objects that may impede the installation of the pool cover
  • If Service members feel uncomfortable / endangered at any time, they may delay service until a later date. These may include: Bee hives, unmonitored pets, poison ivy, etc
  • If homeowner impedes the Service Team’s ability to complete their job, they may reschedule for a later date

What if I have questions about how my equipment operates?

  • If you have questions regarding how your pool operates, you can call the office and request further information on your system. Please allow onsite technicians to focus on their task at hand.

Do I need to be home when the Service Team arrives?

  • You are not required to be home for opening or closing, if you are home, please be respectful of the Service Team’s time and allow them to work as needed.
  • Please make sure that your pool area is accessible.
  • For pool openings please make sure power to the pool equipment is on
  • For pool closings please make sure we have a working electrical outlet within 50’ or less of the pool equipment

What If I am missing Pool Equipment or my pool equipment is in need of repair?

  • Mid State is not responsible for any missing or damaged equipment. If it is a simple fix, and the Service team has the ability to resolve the issue, the equipment may be repaired / replaced at the time of initial service. For larger equipment repair / replacement or if the service team is unable to make the repair at the time of initial service, the work needed will have to be rescheduled for a later date.

What is not included within the scope of the Opening / Closing Package

  • Mid State is not responsible for any pool cleaning, including removing debris from cover, pool debris removal, vacuuming, cleaning of deck, etc. All cleaning is the responsibility of the homeowner.
  • Mid State will not set up any cover pumps / hoses. Application of a cover pump as well as running drainage hose will be the responsibility of the homeowner. Holes in the cover serve as a liability and may cause a pool to be drained out through the cover pump.

Do I need to complete the pool opening/closing agreement?

  • Yes. It can be filled out digitally or printed and mailed/dropped off to us.

What is the preferred method of payment?

  • Credit card is preferred it will allow us to bill and possibly refund as needed easily

Are any other discounts available?

  • Yes, just give us a call (732)-390-8080 or email (will@midstatepoolliners.com) and we will be glad to discuss this with you

CLICK HERE TO BOOK YOUR POOL OPENING AND CLOSING SERVICES FOR 2025